Privacy Policy

Last updated: October 13, 2026

This Privacy Policy explains how Sabjify ("we", "us", "our") collects, uses, shares and protects your personal information when you use our grocery delivery service and website. By creating an account or placing an order, you agree to the practices described in this policy.

1. Information We Collect

• Account information: your name, phone number and email address.
• Delivery information: your delivery address and delivery preferences.
• Order information: your order history, cart contents and payment method.
• Device and usage data: how you interact with our app and website, such as pages visited and products viewed.

2. How We Use Your Information

• To process and deliver your orders.
• To send order updates, delivery notifications and confirmations.
• To provide customer support and resolve issues.
• To improve our products, service and overall experience.
• To detect and prevent fraud, misuse or unauthorised activity.

3. How We Share Your Information

We do not sell your personal information. We only share it with service providers that help us run our service, such as:

• Payment processors, to securely complete your payments.
• Delivery partners, to fulfil and deliver your orders.
• IT and analytics providers that support our operations.

These providers are bound by confidentiality and may only use your data to perform services on our behalf.

4. Data Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure or destruction. Payments are processed through secure, PCI-compliant payment gateways.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes and enforce our agreements.

6. Your Rights

Depending on where you live, you may have the right to:

• Access and obtain a copy of your personal information.
• Request correction of inaccurate data.
• Request deletion of your personal information.
• Object to or restrict certain processing of your data.

You can update your account details at any time from the Account Details section of your profile. To request permanent account deletion, visit our account deletion page. For any other request, contact us using the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out to us at support@sabjify.com.